Date: 22.12.2025
1. Introduction
These Terms and Conditions (“Terms”) govern the use of the website https://walkfreetoday.com (the “Website”).
The Website is owned and operated by WALK FREE TODAY LTD, a company registered in England and Wales under company number 16899612, with its registered office at 71–75 Shelton Street, Covent Garden, London, England, WC2H 9JQ (“we”, “us”, “our”).
By accessing, browsing, or using this Website, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use the Website.
2. Purpose of the Website
WalkFreeToday is an online retail platform providing wellness, movement support, fitness, home care, and everyday living products intended for personal and family use.
The products and information provided on the Website are designed to support general comfort, daily activity, mobility, and well-being. Unless expressly stated otherwise, products offered on the Website are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Nothing on the Website constitutes medical advice, and users should not rely on the Website as a substitute for professional healthcare guidance.
3. Eligibility and Use of the Website
By using this Website, you confirm that you are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian, and that you are legally capable of entering into binding contracts under applicable law.
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Website.
4. Website Content and Accuracy
We take reasonable care to ensure that the information available on the Website, including product descriptions, images, prices, and availability, is accurate at the time of publication. However, the content is provided on an “as is” and “as available” basis.
We do not warrant that the Website or its content will be error-free, complete, or current at all times. Product images are for illustrative purposes only and may differ slightly from the actual product. We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.
5. Product Use and Health Disclaimer
All products sold through the Website are intended for general wellness, movement support, fitness, and everyday living assistance only.
You acknowledge that the use of any product purchased from the Website is at your own risk. WalkFreeToday does not provide medical advice, diagnosis, or treatment. If you have a medical condition, injury, or health concern, you should seek advice from a qualified healthcare professional before using any product.
We shall not be responsible for any injury, loss, or damage arising from misuse, improper use, or failure to follow instructions provided with the products, except where liability cannot be excluded under UK law.
6. Orders and Contract Formation
When you place an order through the Website, you are making an offer to purchase products subject to these Terms.
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including where products are unavailable, pricing errors have occurred, or there is reasonable suspicion of fraudulent or abusive activity. A legally binding contract for the sale of products is formed only when your order has been accepted and processed by us.
7. Prices and Price Changes
All prices displayed on the Website are subject to change at any time without prior notice.
We reserve the right to amend prices, promotional offers, discounts, and special pricing at our sole discretion. Any changes will not affect orders that have already been confirmed prior to the price change.
8. Payments and Third-Party Payment Providers
WalkFreeToday does not collect, store, or process any payment card details or other financial information.
All payments made through the Website are processed by independent third-party payment service providers. By making a payment, you acknowledge that your payment information is provided directly to the payment provider and is subject to their own terms and privacy policies.
We accept no responsibility for payment processing errors, failed transactions, security breaches, or disputes arising from the actions, systems, or services of third-party payment providers.
9. Delivery
Information regarding delivery regions, estimated delivery times, and shipping costs is provided in our Delivery Policy, which forms part of these Terms.
Delivery times are estimates only and may be affected by factors beyond our reasonable control, including courier delays, customs procedures, incorrect delivery details provided by the customer, or force majeure events. We shall not be liable for delays caused by third-party delivery services.
10. Right to Cancel and Cooling-Off Period
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, customers located in the United Kingdom and European Union generally have the right to cancel their order within 14 days of receiving the goods, without giving any reason.
The cancellation period expires 14 days from the day on which you, or a third party indicated by you, acquire physical possession of the goods. To exercise the right to cancel, you must inform us of your decision by a clear statement, such as by email, before the cancellation period expires.
Further details, including conditions, exclusions, and instructions for returns, are set out in our Delivery Policy. Nothing in these Terms affects your statutory rights.
11. Refunds
Refunds are governed by our Refund Policy.
These Terms do not limit or exclude any rights you may have under the Consumer Rights Act 2015 or other applicable consumer protection legislation.
12. Risk and Title
The risk of loss or damage to products passes to you upon delivery of the goods to the address specified in your order.
Legal title to the products shall not pass to you until full payment has been received by us or our payment service provider.
13. Intellectual Property
All content on the Website, including text, images, graphics, logos, designs, trademarks, and layout, is the intellectual property of WALK FREE TODAY LTD or its licensors.
You may not copy, reproduce, distribute, modify, or otherwise use any content from the Website for commercial purposes without our prior written consent.
14. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss or damage arising out of or in connection with your use of the Website or any products purchased through it.
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
15. Indemnity
You agree to indemnify and hold harmless WALK FREE TODAY LTD from and against any claims, losses, damages, liabilities, costs, and expenses arising from your breach of these Terms or misuse of the Website.
16. Force Majeure
We shall not be liable for any failure or delay in performance of our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, strikes, supply chain disruptions, governmental actions, or failures of telecommunications or transport networks.
17. Third-Party Links
The Website may contain links to third-party websites for convenience. We do not control and are not responsible for the content, availability, or practices of any third-party websites. Accessing such websites is at your own risk.
18. Complaints and Dispute Resolution
If you have any complaints regarding the Website or our products, you should contact us in the first instance using the contact details provided below. We will make reasonable efforts to resolve complaints promptly and fairly.
Where required by law, you may be entitled to use alternative dispute resolution (ADR) services. We do not commit to using any specific ADR provider unless legally required to do so.
19. Electronic Communications
You agree that all communications, notices, agreements, and records provided electronically, including via email and through the Website, satisfy any legal requirement for such communications to be in writing.
20. Assignment
We may assign, transfer, or otherwise deal with our rights and obligations under these Terms at any time. You may not assign or transfer your rights or obligations without our prior written consent.
21. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
22. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.
23. Entire Agreement
These Terms constitute the entire agreement between you and WALK FREE TODAY LTD regarding your use of the Website and supersede any prior agreements, understandings, or representations.
24. Changes to These Terms
We reserve the right to amend these Terms at any time. Any changes will take effect immediately upon publication on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.
25. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
26. Contact Information
WALK FREE TODAY LTD
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: [email protected]